CUCKOO

Terms of Personal Information Collection and Use

Cuckoo (hereinafter referred to as the “Company”) complies with the personal information protection regulations of relevant laws such as the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection and has established a privacy policy in accordance with relevant laws and regulations to best protect the rights and interests of customers.

• 1. Purpose of collection and use of personal information
• 2. Personal information collection items and collection methods
• 3. Retention, use period and disposal of personal information

1. Purpose of collection and use of personal information

The Company uses the collected personal information only for the purpose of verifying identity when customers order products or when we provide customer service to respond promptly to customers’ requests according to the type of customer service. If the purpose of use changes, we will take necessary measures, such as obtaining separate consent in accordance with relevant laws and regulations.

2. Personal information collection items and collection methods

(1) Collection of personal information when using the website

Customers can access the Company's website (www.cuckoofoodshop.com) without any separate personal information registration process. However, the following minimum personal information is processed.

• ● Automatically collected items Website usage records (access log) access IP information
• ● Purpose of collecting automatically collected items Automatic collection

2) Personal information is collected when serving customers’ requests, such as ordering products and handling complaints on customer service channels

* When customer requests are received by phone, KakaoTalk, mail, or in-person visit

• ● Collected items (mandatory) Name, mobile phone number
• ● Collected items (optional) Address, delivery address information, bank account information, other information entered by the customer
• ● If the Customer provides the Company with personal information by voluntarily entering their name, phone number, address, shipping address information, and bank account information orally, in writing, or electronically, they are deemed to have consented to the collection and use of personal information.

(3) Collection of personal information when sending personalized advertisements and participating in events

• ● Collected items (optional) Name, mobile phone number, address, email address
• ● When we host online events, we separately notify the customer of the collected information, purpose of the collection, and retention period of personal information such as name, contact information, and address collected depending on the event type and obtain the customer’s consent.

3. Retention, use period and disposal of personal information

(1) When the Company has achieved the purpose of collecting or providing the customer's personal information, the Company will dispose of the customer's personal information without delay. However, if the Company needs to maintain the customer's personal information in accordance with legal provisions such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, the Company may store the customer's personal information as follows. In such cases, the personal information is managed only for the purpose of storing.

• ● Records on contracts or subscription withdrawals, etc.: 5 years
• ● Records on payment and supply of goods, etc.: 5 years
• ● Records on consumer complaints or dispute resolution: 3 years

(2) The Company disposes of personal information using the following methods to prevent damage from leakage of members' personal information.

• ● Personal information printed on paper: shredded with a shredder or incinerated
• ● Personal information stored in the form of electronic files: deleted using technical methods that render the records unrecoverable.

4. Obligation to notify

Any additions, deletions or modifications to these terms of use due to changes in laws, policies or security technologies will be announced on the website at least seven (7) days in advance.